What's included in the $99 $400+ package?
Your session is tailored to you. Your physiotherapist will decide what suits your needs, which may include a biomechanical assessment, VALD performance testing, hands-on treatment, shockwave or laser if appropriate, a reformer or gym-based movement assessment, a clear diagnosis and a plan for weeks 1, 2 and 3. All backed by our 100% satisfaction guarantee.
How much value am I actually getting?
The package is valued at $400+ based on the services that may be included. Not every service is used in every session; your physiotherapist chooses what suits your body and your injury. The breakdown is in the offer terms at the bottom of this page.
Where is the clinic?
Our Redfern clinic is at Shop J/88 Regent St, Redfern, a short walk from Redfern Station. You'll choose a time that suits you straight after claiming your package.
Is this offer only for new patients?
Yes. It's exclusively for new patients, so you can experience our full approach before committing to ongoing care.
Is this only for athletes?
No. We see runners, HYROX and functional fitness athletes, gym-goers and weekend sport players, and we also help with back pain, neck pain, muscle tightness, posture-related problems and strain from training or work.
What if I'm not sure physio will help?
That's completely fine. Many of our patients come in unsure. Your first session is designed to give you clarity on what's causing your pain and whether we can help, before you commit to anything further.
Do I need a referral?
No referral needed. You can book directly and get started straight away, and your session is private health rebatable.
Can I claim on my private health insurance?
Yes. Your session is private health rebatable and we have HICAPS on site, so your extras can be claimed on the spot. How much you get back depends on your fund and level of extras cover.
Is there a satisfaction guarantee?
Yes. If you feel your first session wasn't helpful, simply let the team know and your $99 will be refunded. The guarantee covers the initial $99 session only (not follow-ups or products). Full terms are at the bottom of this page.
Will I need follow-up sessions?
That depends on your condition. If further treatment is recommended, we'll explain exactly why and give you a clear plan. There's no pressure to continue.